Help centre

Frequently asked questions

Payments

How do I top up my wallet?
Go to your dashboard, click Wallet → Top up, choose your preferred cryptocurrency, and send the exact amount to the wallet address shown. Our admin team reviews and confirms your payment, then your balance is credited automatically.
Which cryptocurrencies do you accept?
We currently accept Bitcoin (BTC), Ethereum (ETH), USDT, BNB, Solana (SOL), and USDC. Our admin can add new coins at any time.

Bookings

How long does booking approval take?
Most bookings are reviewed and approved within 1–4 hours. You will receive an email notification and can also track the status from your dashboard.
What happens if my booking is declined?
If your booking is declined, you will receive an email with the reason. The full amount is refunded back to your wallet balance automatically.

Visa

Can I apply for a visa and book a flight together?
Yes. You can use the "Flight + Visa" tab on our search bar to initiate both at the same time. Both are tracked from the same dashboard.

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